Beranda / Kebijakan Pengembalian & Pengembalian Dana
您收取已訂購之貨品的同時,請即時檢查該貨品是否存有任何損毀及配件齊存。如即時發現問題或已收取貨品2天內發現產品品質不合符生產標准,顧客可致 Best Buy Shop客戶服務部熱線+852 3909-8777跟進。當產品在廠方保用期內,顧客亦可享有由代理商所提供之保用,更可自行把產品交回生產商/代理商維修。 • 一般情況下,我們不接受任何產品交換或取消訂單的要求。 • 您於收取貨品時(包括送貨或自取)必須立即檢查所訂購之貨品是否存有損毀及齊全。若發現所訂購之產品出現破損,可致電我們的客戶服務部熱線+852 3909-8777跟進。 When you receive the ordered goods, please check immediately whether there is any damage to the goods and all the accessories are stored. If the product quality is found to be inconsistent with the production standard within 2 days of receiving goods, customers can call Best Buy Shop customer service hotline +852 3909-8777 for follow-up. When the product is within the warranty period, the customer can also enjoy the warranty provided by the manufacturer and can also return the product to the manufacturer for repair. • Under normal circumstances, we do not accept any request for product exchange or order cancellation. • When you receive the goods (including delivery or self-collection), you must immediately check whether the ordered goods are damaged and complete. If you find that the ordered product is damaged, you can call our customer service hotline +852 3909-8777 to follow up.